Terms of service

Terms and Conditions for New Wave Nails

Welcome to New Wave Nails. By booking an appointment or utilizing our services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.

Appointments
- Booking: Appointments can be made online, by phone, or in person.
- Cancellations: Please provide at least 24 hours' notice for cancellations or rescheduling to avoid a cancellation fee of $20.
- Late Arrivals: If you are more than 15 minutes late, your appointment may be shortened or rescheduled.

Services
- Quality Assurance: We strive to provide the highest quality service. If you are unsatisfied, please inform us within 48 hours for adjustments.
- Health Conditions: Please inform us of any medical conditions, allergies, or skin sensitivities before your appointment.

Payment
- Pricing: All prices are subject to change without notice.
- Methods: We accept cash, credit/debit cards, and [other payment methods]. Full payment is required at the time of service.
- Refunds: Services are non-refundable. Products may be returned within 14 days if unopened and in original condition.

Hygiene and Safety
- Sanitation: We adhere to strict sanitation and sterilization protocols to ensure your safety.
- Personal Items: We are not responsible for lost or damaged personal items.

Conduct
- Behavior: Respectful behavior towards staff and other clients is expected at all times. Inappropriate behavior may result in refusal of service.
- Children: Children under 12 must be accompanied by an adult and supervised at all times.

Privacy
- Personal Information: We collect and store personal information for appointment and service purposes only. Your information will not be shared with third parties without your consent.

Liability
- Damages: New Wave Nails is not liable for any allergic reactions or injuries resulting from our services. Please follow aftercare instructions provided by our technicians.

Changes to Terms
- Updates: These terms and conditions may be updated periodically. Please review them regularly.

By utilizing our services, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.

For any questions or concerns, please contact us at [email protected].

Thank you for choosing New Wave Nails. We look forward to serving you!